Q: How do I apply for a tour? A: You can easily book through our official website booking form. Additionally, we accept reservations via Phone, LINE, Facebook Messenger, or WhatsApp. Once you contact us, our team will guide you through the remaining steps.
Q: Can I customize my tour itinerary? A: Absolutely! We specialize in tailor-made adventures. You can change the itinerary, duration, and activities to suit your specific needs and interests. Please feel free to contact us for a personalized consultation.
2. Flights & Logistics (Нислэг ба Логистик)
Q: Can I book an international flight ticket through you? A: Yes, we can assist with international flight bookings. However, we strongly recommend making your reservation as early as possible, as flights to Mongolia become extremely busy and expensive during the peak tourist season (June–August).
Q: Can I book domestic flights within Mongolia? A: Of course. We can arrange all domestic flights (e.g., to Ulgii, Khovd, or Dalanzadgad) for your expedition. As these flights have limited seating, early booking is essential to secure your travel dates.
3. Visa & Entry Requirements (Виз ба Хилээр нэвтрэх)
Q: Can I enter Mongolia without a visa? A: Yes, for many nationalities. Currently, Japanese nationals can enter Mongolia visa-free for tourism purposes for stays of up to 30 days.
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Requirement: You must have a valid passport with at least 6 months of remaining validity from your date of entry.
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Other Nationalities: Requirements vary by country. Please check with the nearest Mongolian Embassy. If a visa is required, you must obtain it before departure; you will not be allowed to board your flight without it.
FAQ: Participation, Health & Dining
1. Solo & Family Travel (Ганцаарчилсан болон гэр бүлийн аялал)
Q: This is my first time in Mongolia. Is it safe for a woman to join the tour alone? A: Absolutely. Many of our female travelers participate alone, and this number has been growing in recent years. Mongolia is generally safe for solo travelers, and our professional guides ensure a secure and supportive environment throughout the journey.
Q: Can I bring my children on the tour? A: Yes, for most tours. However, we recommend children be at least of elementary school age for long-distance horseback riding (so their feet reach the stirrups). For younger children, our staff can lead the horse or ride with them for safety. Please note: High-altitude mountain climbing and trekking tours are generally not suitable for small children due to physical demands.
Q: Is there an age limit for your tours? A: There is no strict age limit, but our tours (especially horseback riding and trekking) require physical engagement. For elderly travelers, we recommend light core training and flexibility exercises before departure. For technical mountain climbing, we do have age restrictions for safety—please contact us for a specific consultation.
2. Booking Deadlines (Захиалгын хугацаа)
Q: When is the latest I can apply for a tour? A: You can generally apply as long as the website says "Now accepting applications." However:
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Option A: If you want us to book your flights, please contact us at least 1-2 months in advance, as tickets sell out quickly.
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Option B: If you are booking your own international flights, we can accommodate you if you register at least one week before the tour starts.
3. Food, Water & Allergies (Хоол хүнс ба харшил)
Q: What kind of food is served in Mongolia? A: Traditional Mongolian cuisine is based on meat (beef and lamb) and flour. Our meat is organic, grass-fed, and very flavorful. While lamb is a staple, we can provide beef, pork, or chicken upon request. If you have concerns about lamb, please let us know in advance.
Q: Can you accommodate food allergies? A: We do our best to accommodate allergies if informed during the application process. However, because traditional Mongolian kitchens often use shared utensils, we cannot 100% guarantee a cross-contamination-free environment. If you have severe allergies, we strongly recommend bringing some of your own supplementary food.
Q: What do we eat during mountain climbing and at High Camp? A: Our staff prepares fresh, variety-filled meals tailored to international tastes during treks. At High Camp, we primarily use high-quality instant and dehydrated meals for efficiency. We ensure you don't eat the same dish twice!
Q: How do we manage drinking water during the climb? A: We provide boiled water at the camps. We recommend bringing a 1-liter thermos and a durable water container to refill each morning.
Q: What snacks should I bring? A: High-altitude trekking can reduce your appetite. We suggest bringing your favorite high-energy snacks from home (energy bars, dried fruits, or chocolate) to help maintain your energy and spirits, especially if you experience mild altitude sickness.
FAQ: Horseback Riding & Safety
1. Experience & Temperament (Туршлага ба морины зан авир)
Q: Are Mongolian horses scary or difficult to ride? A: It depends on the location and the horse’s training.
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Suburban Areas (e.g., Terelj): We use horses that are well-accustomed to tourists and are generally calm and easy to manage.
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Remote Expeditions: Horses in remote mountain areas are semi-wild and used for transport. They are incredibly strong and sure-footed but can be sensitive.
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Our Policy: For specialized riding tours, we only use areas where reliable, tourist-trained horses are available. For mountaineering expeditions where horses are used for logistics, riding is at the participant's own risk, and we expect a high level of caution.
2. Safety Gear & Equipment (Аюулгүй байдлын хэрэгсэл)
Q: Do I need to bring my own helmet or protective gear? A: No special purchase is required. We provide all essential safety gear free of charge:
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Helmets: Mandatory for all riders to protect against falls.
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Chaps (Shin Guards): These protect your shins and ankles from rubbing against the stirrups. Wearing chaps means you don't need to buy expensive riding boots—standard hiking boots will work perfectly.
Q: Can I bring my own equipment? A: Yes, you are welcome to bring your own helmet or chaps. However, please note: Gas-powered "Air Jackets" (common in Japanese riding clubs) are not permitted on our tours as they can startle the horses if activated.
3. Riding Etiquette & Rules (Анхаарах зүйлс)
Q: What are the "Golden Rules" for riding a Mongolian horse? A: Mongolian horses are intelligent and sensitive. To ensure a safe experience, please follow these traditional and safety rules:
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The Left Side Only: Always approach, mount, and dismount from the left side of the horse. This is a strict tradition in Mongolia.
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No Sudden Noises: Avoid shouting, making strange noises, or any sudden movements that could startle the horse.
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Safe Distance: Never walk behind a horse. Always stay away from the rear end to avoid being kicked.
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Rider Focus: Do not put on/take off clothes or operate a camera while the horse is moving. If you need to do so, ask your guide to hold the horse and come to a complete stop.
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Guided Mounting: Never attempt to mount or dismount alone unless explicitly instructed by your guide.
FAQ: Money, Climate & Packing Guide
1. Money & Currency (Мөнгө ба санхүү)
Q: How much money should I bring to Mongolia? A: For a comfortable stay, we recommend the following:
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Cash: Around 20,000 JPY (Japanese Yen) for personal expenses and approx. $50 USD in small bills for emergencies or remote areas.
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Payment Method: In Ulaanbaatar, Credit Cards (Visa/Mastercard) are widely accepted in hotels, restaurants, and shops. However, in the countryside (grasslands/mountains), only the local currency (Tugrik/MNT) is used.
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Tipping: While not mandatory in Mongolia, tipping is appreciated for exceptional service. For mountain guides, porters, and horse wranglers, a small tip is a kind gesture of gratitude.
2. Weather & Best Season (Цаг агаар)
Q: What is the weather like in Mongolia? A: Mongolia is known as the "Land of the Eternal Blue Sky," but the weather is highly changeable:
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Summer (June–August): Warm and pleasant (20°C to 30°C). However, the temperature can drop sharply at night in the grasslands.
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Winter (December–February): Extremely harsh and dry. Temperatures can fall below -30°C, especially in the north and mountain regions.
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Spring & Autumn: Transitional seasons with strong winds and unpredictable temperature swings. Dust storms are possible in early spring.
3. Packing List: 4-Night General Tour (Аяллын хувцаслалт)
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Summer: Lightweight long-sleeved shirts (to protect from sun and insects), comfortable long pants, a light jacket/parka for cool evenings, and a wide-brimmed hat.
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Rain Gear: Always bring a high-quality waterproof jacket or raincoat, even in summer.
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Winter: Specialized heavy-duty winter coats, thermal innerwear, wool socks, insulated boots, and high-quality gloves/scarves.
4. Professional Climbing Gear (4,000m+ Expeditions)
For high-altitude snowy peaks, "Layering" is the golden rule:
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Base Layer: Moisture-wicking thermal underwear (Merino wool or synthetic).
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Mid Layer: Lightweight fleece or a down/insulated jacket for warmth.
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Outer Shell: Windproof and waterproof (Gore-Tex) jacket and pants.
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Accessories: UV-protection sunglasses (to prevent snow blindness), balaclava, and high-altitude mountaineering boots.
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Technical Gear: Mongolian Mountain Summit provides Crampons, Harnesses, Ice Axes, Ropes, Sleeping Bags, and Mattresses. You only need to bring your personal climbing clothing and specialized carabiners if you prefer your own.
